RETURN & REFUND POLICY 

Thank you for shopping with /ˈdisəplən/.

At /ˈdisəplən/, we want you to be confident in your purchase. Every order is produced specifically for you through our fulfillment partners, which means we cannot accept general returns or exchanges for buyer's remorse, ordering the wrong size, or simply changing your mind.

Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of the carrier's marked delivery date.

To request a replacement, email us with:

  • Your order number

  • A clear photo of the item

  • A description of the issue

Each request is reviewed individually. If the issue is determined to be the result of a manufacturing or fulfillment error, we will work with our fulfillment partner to provide an appropriate resolution, which may include a replacement or refund.

Sizing Responsibility
Please review the size chart carefully before purchasing. We do not offer refunds or exchanges for incorrect size selection.

Order Changes & Cancellations
Orders cannot be changed or canceled once placed, as production begins shortly after purchase. 

Shipping Issues & Lost Packages
Pursuant to our shipment contracts, risk of loss transfers to the carrier upon dispatch. We are not responsible for delays, damage, or theft caused by shipping carriers.

If a package is marked as delivered by the shipping carrier but cannot be located, we ask that customers first:

  • Check around the delivery location.

  • Check with members of the household or neighbors.

  • Contact the shipping carrier when appropriate.

If the package still cannot be located, please contact us so we can review the circumstances and determine the appropriate next steps.

Our goal is to resolve every situation fairly while providing the level of customer service our customers deserve.

If you purchased optional shipping insurance at checkout and your package is lost in transit, please contact us, and we will fast-track your insurance claim for a replacement. If you opted out of insurance, we would still work with the carrier to help locate your package, but we cannot guarantee a free replacement.

Customer service policies establish minimum standards. The Founder retains discretion to exceed those standards when doing so is in the best interest of the customer relationship and the long-term integrity of the brand.

Contact
For all inquiries, please contact support@weardisciplineco.com.

We will respond within 48 hours.